Australia and New Zealand Customers

Dear Customers,

Effective from March 1st, 2024, Oricom Holdings has assumed direct control of the iOS and Android applications as well as the server infrastructure for Kodak Smart Home. This transition is aimed to effectively provide assistance and support for Kodak Baby Monitor customers across Australia and New Zealand only.

We wish to affirm that your Kodak Smart Baby Monitor will continue to operate seamlessly, delivering the peace of mind and reliability you have come to expect.

If you have purchased your Kodak Smart Baby Monitor in Australia or New Zealand and require assistance, please direct your enquiries to Oricom’s support page. Our dedicated support team, stationed in Australia, will address your concerns promptly.

Thank you for your continued trust and patronage.

Oricom

Noise Handling

 

If you hear a soft "particle" sound during startup and the sound disappears after one to two minutes as described in the "Startup noise" section, this is completely normal as the filter needs some time to warm up.

 

However, if the noise continues, then please try the following:


1. Please use a dry tissue/paper to clean the thin tungsten wire gently. 

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2. If the noise still continues, please follow the full cleaning steps of your Air Purifier by following the instructions on this link "How to clean your Air Purifier" 

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