How can we help?
Frequently Asked Questions
- What type of SD card is compatible with the camera and what is the max size it can take?
- How to set up the Temperature alert on the Baby Monitor (Parent Unit)
- How to pair (add) an additional camera (Baby Unit) with the Baby Monitor (Parent Unit)
- Can I change the details of my order
- How long does delivery take
- Why am I not able to hear any sound or baby crying from the Parent Unit
- Why does the battery life in the Parent Unit runs low quickly
- Kodak Cherish C120 / C125 (User Manual)
- Kodak Cherish C520 / C525 (User Manual)
- Kodak Cherish C525 (Quick Start Guide)
- The Night Vision on my camera has stopped working.
- My Baby Unit (camera) resets, it goes offline/online in a loop.
- My camera or Parent Unit is not charging
- What do I do if there is no transmission from the Baby Unit to the Parent Unit
- What should I do if my Parent unit beeps repeatedly
- Return Policy
- New Firmware Update Instructions
- Baby Monitor Software Update! April 2020
- NEW Feature - "Split Screen" for KODAK Cherish C520/C525 Parent Unit
- Kodak Smart Home Limited Warranty - USA
- Kodak Smart Home Limited Warranty - Canada
- Kodak Cherish F670 / F680 / F685 (User Manual)
- I can not pair/set up the camera with the App - Error 5
- Where and when can I expect my refund
- Where do I register my Kodak Smart Home product
- How can I enable and set the Motion, Sound, Temperature and Events notifications using mobile app
- Where can I buy additional Cameras?
- How do I get “KODAK Smart Home” app updates
- How do I download the KODAK Smart Home App
- How can I grant access to another user
- The video streaming on the app is not continuous
- How do I share an app log
- Release Notes / Update 2019-03-20
- Release Notes / Update 2019-03-13
