Dear valued Customers,


We regret to inform you that as of September 1st, 2023, we have officially sunset our Smart Home product line. As a result, maintenance and support for these products are no longer available.

However, we want to reassure you that your Smart Home Baby Monitor units will continue to function seamlessly with the parent unit screen, providing you with the peace of mind and security you've come to rely on.

For users of the F882 model, we recommend downloading the Tuya app to ensure uninterrupted use of your smart home products. Tuya offers a user-friendly platform that can help you maintain control and convenience in your connected home.

We understand the importance of your home security and convenience, and we appreciate your loyalty to Smart Home. We apologize for any inconvenience this sunset may cause and thank you for being a part of our community.

Australian customers may contact Oricom support by the following support page Contact Oricom.

Noise Handling

 

At first startup, AP550 may have some slight and soft "particle" sounds. That's normal, since our filter may need some warm-up time. After one to two minutes of startup, that "particle" sound should disappear.

 

However, If the noise continues, then please try the following:

 

Dirt resists airflow through the filter and may result in noise in the device.

Please use dry tissue/soft cloth to clean the two thin tungsten wires gently. 

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If the noise still continues, please follow the full cleaning steps of your Air Purifier by following the instructions on this link "How to clean your Air Purifier" 

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