Follow the steps below to define the issue source:
- Check whether the Parent Unit is powered ON.
- Check whether the battery is fully charged.
- Recharge the Parent Unit by connecting it to the power supply.
Users should kindly ensure that you are only using the power adapter that came with your baby monitor to charge your device, using a different charger may not charge the battery properly. If the issue still persists, please contact us so we can assist you further.