Australia and New Zealand Customers

Dear Customers,

Effective from March 1st, 2024, Oricom Holdings has assumed direct control of the iOS and Android applications as well as the server infrastructure for Kodak Smart Home. This transition is aimed to effectively provide assistance and support for Kodak Baby Monitor customers across Australia and New Zealand only.

We wish to affirm that your Kodak Smart Baby Monitor will continue to operate seamlessly, delivering the peace of mind and reliability you have come to expect.

If you have purchased your Kodak Smart Baby Monitor in Australia or New Zealand and require assistance, please direct your enquiries to Oricom’s support page. Our dedicated support team, stationed in Australia, will address your concerns promptly.

Thank you for your continued trust and patronage.

Oricom

Where and when can I expect my refund

How Is The Refund Paid?

Once the product is cleared for a refund, eBuyNow eCommerce Ltd. will send the payment to the channel used at the initial purchase. In other words, if you ordered the product using a credit card, the refund will be paid to that card. Likewise, those who used PayPal will receive their payment on that wallet.

 

When Can I Expect My Refund?

Typically, it takes 3-5 working days to receive a refund through a credit card channel. It takes about that time for the credit card companies to process the payment.

On the other hand, refunds made through PayPal are usually completed faster. Paypal users will receive an email immediately after the payment enters their account.

What does the Powered by eBuyNow badge mean?

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Links to this site’s privacy policy and terms of use can be found below. Questions for eBuyNow regarding the relationship between these parties can be sent to info@ebuynow.com.

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