Once a buyer places an order, a confirmation message is usually sent via email. However, sometimes, the spam filters block emails from unrecognized email addresses from entering the inbox. To avoid such events, you can add the KODAK's email contact to your address book: support@kodaksmarthome.com. They can also check the spasms folder on their accounts if they do not see the inbox's confirmation message.

Kindly contact the customer support team for more assistance if the problem persists.