Dear valued Customers,


We regret to inform you that as of September 1st, 2023, we have officially sunset our Smart Home product line. As a result, maintenance and support for these products are no longer available.

However, we want to reassure you that your Smart Home Baby Monitor units will continue to function seamlessly with the parent unit screen, providing you with the peace of mind and security you've come to rely on.

For users of the F882 model, we recommend downloading the Tuya app to ensure uninterrupted use of your smart home products. Tuya offers a user-friendly platform that can help you maintain control and convenience in your connected home.

We understand the importance of your home security and convenience, and we appreciate your loyalty to Smart Home. We apologize for any inconvenience this sunset may cause and thank you for being a part of our community.

Australian customers may contact Oricom support by the following support page Contact Oricom.

I am facing Set-up Issues with my Air Purifier

 

The setup process starts only when both the LCD button and the power button are pressed at the same time for 3 seconds.              

 

Please follow the steps given below to set up the device:

  • Ensure that the Air Purifier is switched Off before you start the set-up process by pressing the power button for 3 seconds

            mceclip0.png

  • Wait for 30 seconds
  • Then switch on the device again by pressing the power button once

            mceclip1.png

  • Wait for 30 seconds again
  • Now press both the LCD button and power button at the same time for more than 2 seconds to start pairing again

            mceclip2.png

  • Confirm if you are able to hear two beep sounds and the LCD display will show the icon below to indicate that it's entering the pairing mode

                  Setup.png

Now follow instructions in the mobile app to set up the AP.

 

Also, please ensure that the mobile app, the Air Purifier, and the WiFi router are as close as possible, preferably within 1-2 meters.

 

 

 

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