Below is a step-by-step guide on how to share a Camera log:
- Launch the KODAK app
- Go on the app dashboard, select the 'Camera name'.
- Select the "Wheel" icon to open the "Device Settings’ screen.
- Click on "Send Device Log (Android) OR Request Camera log (iOS)"
- Click "OK"
Please keep the camera online and connected to a power source 24/7. This will allow the technical team to assist you accordingly.
Additionally, include your product as well as the issue you are facing in the description of the camera log.