You might have already received a notification on your parent unit to upgrade.
If you have not received the notification, please switch Off and On the Parent Unit and stream for a while then a pop-up notification to the upgrade will show on the screen.
You can also download the Firmware update through the KODAK Smart home app on your mobile device.
Please ensure that you have the latest App version
- iOS 2.0.10(167)
- Android 2.0.11(148)
To update the Firmware please follow the next steps:
- Launch the app and go to the Dashboard;
- Click on the wheel showing on the video screen (this will bring up the device settings);
- Under the device settings, you will have the option to update the Firmware.
To update the Camera's firmware the device must be turned on but ensure that the Parent Unit is turned off.
Then you can follow the instructions on the app to update the firmware on the Parent Unit or you can follow the steps below:
*Note: For best results, keep both units plugged in (if possible), as all devices must have a good battery status and be close to the Wi-Fi router during the upgrade. If the Parent unit or camera battery is weak, the firmware upgrading process will not activate.
Step #1 - Place the Parent Unit near the Camera you are streaming, within 3 to 9 feet of range (1 to 3 meters)
Step #2 - Switch the Parent Unit OFF, wait for 10 seconds then switch it ON; following this you should see the prompt to update firmware on the Parent Unit after the video is ON for about 15 seconds
Step #3 - When the parent unit displays the new firmware upgrade message, select "YES"; then the Parent Unit will reboot and automatically update before resuming the stream (this may take 3-4 min)
*Note: If you receive the message saying, "PU is not ready for upgrade" please bring the Parent Unit and Camera closer together and repeat the above steps.
Please do not hesitate to contact us should you have any queries on the above or need further assistance.
