Australia and New Zealand Customers

Dear Customers,

Effective from March 1st, 2024, Oricom Holdings has assumed direct control of the iOS and Android applications as well as the server infrastructure for Kodak Smart Home. This transition is aimed to effectively provide assistance and support for Kodak Baby Monitor customers across Australia and New Zealand only.

We wish to affirm that your Kodak Smart Baby Monitor will continue to operate seamlessly, delivering the peace of mind and reliability you have come to expect.

If you have purchased your Kodak Smart Baby Monitor in Australia or New Zealand and require assistance, please direct your enquiries to Oricom’s support page. Our dedicated support team, stationed in Australia, will address your concerns promptly.

Thank you for your continued trust and patronage.

Oricom

Which network mode should I use for my R100 Range Extender?

The R100 Range Extender serves as a connectivity amplifier to enhance the link between your parent and baby units.

For the R100 Range Extender to operate at optimal levels, we recommend that you switch your Cherish baby monitor to "Direct Mode" to set up your R100 Range Extender.

You can check the steps on how to change from Router to Direct mode here.

Once your baby camera and parent monitor are successfully connected via Direct Mode, your R100 Range Extender will amplify their connection and boost the signal.

If you have any further questions, please do not hesitate to contact our Customer Support Team by submitting a request or a chat; they will be happy to help

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