Australia and New Zealand Customers

Dear Customers,

Effective from March 1st, 2024, Oricom Holdings has assumed direct control of the iOS and Android applications as well as the server infrastructure for Kodak Smart Home. This transition is aimed to effectively provide assistance and support for Kodak Baby Monitor customers across Australia and New Zealand only.

We wish to affirm that your Kodak Smart Baby Monitor will continue to operate seamlessly, delivering the peace of mind and reliability you have come to expect.

If you have purchased your Kodak Smart Baby Monitor in Australia or New Zealand and require assistance, please direct your enquiries to Oricom’s support page. Our dedicated support team, stationed in Australia, will address your concerns promptly.

Thank you for your continued trust and patronage.

Oricom

My Range Extender stopped working, how do I fix this?

If your R100 Range Extender is not working, you will have to restart and repair your devices.

To do so, please follow these steps. 

  1. On the R100, check the System LED blinks blue every 1 second and Extend LED is solid green.
  2. Restart your Baby Camera
  3. Re-pair your devices if needed
  4. Set the connection mode to Direct Mode when done. You can find the steps here.

If that still doesn't work or if you have any further questions, please do not hesitate to contact our Customer Support Team by submitting a request or a chat; they will be happy to help.

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